Terms & Conditions

Absa Reviews offers multiple subscription tiers designed to meet the needs of local businesses. Each plan includes a specific set of features and a monthly SMS allowance. Plans are billed on a recurring monthly basis unless cancelled. Upgrades take effect immediately; downgrades take effect at the start of the next billing cycle.

New business accounts receive a 7-day free trial with full access to platform features. No payment information is required to start the trial. At the end of the trial period, the account transitions to the selected paid plan unless the owner explicitly cancels or pauses the subscription before the trial ends. We send reminder notifications before the trial expires.

Subscription fees are due monthly in advance. Businesses may submit payment via the methods accepted in their region, such as Zelle or Cash App. Failure to submit payment by the due date may result in account pausing or suspension. All billing disputes must be submitted within 30 days of the charge date.

Users agree to use Absa Reviews only for lawful business purposes. Prohibited activities include sending spam, uploading false or misleading content, attempting to manipulate review scores through fake submissions, harvesting contact information without consent, and using the platform to transmit harmful or illegal material. We reserve the right to suspend accounts violating these rules.

Business owners are responsible for maintaining accurate account information, obtaining proper consent before adding customer contact data, complying with all applicable laws regarding electronic communications and data privacy, and ensuring that staff with platform access use it appropriately. Owners are also responsible for safeguarding their login credentials.

Businesses using Absa Reviews to send SMS or email on behalf of their own customers authorize the platform to deliver those messages on their behalf. Owners must obtain proper consent before adding customer contact data, comply with all applicable anti-spam and telecommunications regulations (including the TCPA, CAN-SPAM, and CTIA messaging principles), and honor opt-out requests promptly, including STOP replies for SMS. Abuse of messaging features may result in account restrictions.

Business owners may cancel or pause their subscription at any time through the Account Settings or Billing page. Cancellations take effect at the end of the current billing period. No refunds are provided for partial months. Upon cancellation, access to premium features including Booking, Order & Pickup, SMS, Loyalty, Coupons, and Automation will be discontinued. Basic account data is retained for a reasonable period in case of reactivation.